Basic Support
3 tickets (~3 hrs)
5-day SLA
Access to Collective Insights bulletin and Networking Events
Extra Bundles $120/hr.
Professional Support
6 tickets (~6 hrs)
3-day SLA priority routing
Access to Collective Insights bulletin and Networking Events
SOP templates
Quarterly 30-min support call
Extra Bundles at $110/hr.
Advanced Support
10 tickets (~10 hrs)
48-hour SLA fast-track queue
Access to Collective Insights bulletin and Networking Events
SOP templates
Quarterly 1:1 strategy session
Extra Bundles at $80/hr.